$1,000 Sign On Bonus Lead Massage Therapist - Full Time

Pinehurst Resort   Pinehurst, NC   Full-time     Hospitality
Posted on January 10, 2023
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Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, "As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time." Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you're seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.

Roles have competitive wages and may offer a $500.00 Sign-On Bonus pending performance and/or Service Charge pay out.


The Primary purpose of this position is to administer massage, body and hydrotherapy treatments.


High School Diploma required and a minimum of 1 year related experience in massage/body therapy desired; or an equivalent combination of education and experience. Must possess current licenses and certificates for massage therapy as required by the State, County, and City/Town.

  • Provide massage services and body treatments. Assist management in training, motivating and coaching employees, as well as maintenance of treatment and guest areas. Serve as a role model.
  • Follow all company policies and procedures; ensure personal appearance is clean and professional; maintain confidentiality of propriety information; protect company assets; maintain policy compliant attendance record.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guest's needs. Speak with others using professional language; accurately prepare and review written documents.
  • Computer software skills required.
  • Adhere to all the various written mandatory standards of operations, policies and procedures, manual memos and oral instructions.
  • Administer massage, body and hydrotherapy treatments as appropriate for licensing.
  • Stay up-dated accordingly in the latest developments pertinent to the Spa industry and the department and be well versed and trained in their usage, including product knowledge.
  • Must be First Aid/CPR Certified or become certified within 90 days of employment.
  • Prepare the massage, body and hydrotherapy equipment and the daily supplies needed.
  • Must have the ability to work under pressure and remain calm.
  • Must possess the conflict resolution skills necessary to evaluate product and treatment quality and guests complaints.
  • Must have a willingness to work and be flexible in work scheduling.
  • Must be able to make sound decisions and ensure the privacy of each guest being sensitive to their needs.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Employee is regularly required to walk, stand, sit, use hands and fingers. It also requires the ability to reach with arms and hands. The Employee must frequently lifts and/or moves up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and the ability to adjust focus.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Employee is occasionally exposed to moving mechanical parts, chemicals, fumes or airborne particles, wet and/or humid conditions and outside weather conditions. The noise level in the work environment is usually quiet.

Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.