Assistant Golf Pro. - No. 7 - Full Time Exempt

Pinehurst Resort   Pinehurst, NC   Full-time     Administration / Clerical
Posted on September 16, 2022
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Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, "As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time." Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you're seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.

SUMMARY:

The primary purpose of this position is to assist with the day to day Golf Operations of No. 7.

EDUCATION and/or EXPERIENCE:

Bachelor's degree required and a minimum of 2 years related experience; or an equivalent combination of education and experience. Must be a Class "A" Member of the PGA or in the process of acquiring credentials.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Assist in managing and supervising the staff and day to day Golf Operations at No. 7
  • Assist with managing revenues, payroll, forecasting, in accordance to financial practices of the Company.
  • Insure Member, Guest & Employee challenges, opportunities, and concerns are addressed in a timely manner.
  • Work closely with Yield/Tee Time Office to insure appropriate communication and coordination between Tee Time Office & Golf operations.
  • Have a strong working knowledge of in house systems such as Golf Pro/V1, Club Essentials, Golf Genius, TPP, and Timesaver.
  • Responsible for daily opening and closing procedures. (bank, alarm, computer, etc.)
  • Responsible for scheduling golf staff at No. 7.
  • Teach clinics, golf schools, and individual lessons.
  • Attend continuing education and cross-training programs.
  • Assist with inventory control on a monthly basis.
  • Assist with tournament preparation and execution.
  • Daily golf shop maintenance. (restocking, cleaning, reorganizing, etc.)
  • Responsible for training, and disciplining Employee.
  • Maintain and upkeep general golf shop supplies.
  • Daily point of sale and scheduling tee times.
  • Play in various outings, events, and tournaments.
  • Responsible for maintaining golf shop appearance and inventory levels.
  • Meet and exceed all guest expectations.
  • Must be aware of surroundings with an understanding of a golf environment. Must have the ability to see and react to the surroundings including errant golf balls and must understand and follow proper golf etiquette while completing tasks.


SUPERVISORY RESPONSIBILITIES:

Manages a team or teams within Golf Operations. Is responsible for the overall direction, coordination, and evaluation of the managed teams. This will include supervise various non-supervisory employees in the department. Carries out manager responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, talk or hear, and taste or smell. Specific vision abilities required by this job include ability to adjust focus. Must be able to lift 50 lbs.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. The employee is occasionally exposed to wet and/or humid conditions, outside weather conditions and extreme heat.

Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.