Bartender - Carolina Pool - Seasonal

Pinehurst Resort   Pinehurst, NC   Full-time     Food Service
Posted on March 15, 2023
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$15-$30 Average Per Hour Annually

CULTURE:


Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, "As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time." Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you're seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.

SUMMARY:

Responsible for serving food and beverage to members and guests in the pool and surrounding cabana areas according to Pinehurst standards in a timely manner

EDUCATION and/or EXPERIENCE:

High school diploma or General Education Diploma (GED) and a minimum of 1 year related experience; or equivalent combination of education and experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Responsible for complete and efficient setup, breakdown, and clean-up of the cabana dining areas and banquet setup
  • Responsible for knowledge of menus and daily specials
  • Responsible for providing quality bar, wine, and cocktail service within North Carolina ABC guidelines and in accordance with Pinehurst Resort's Alcoholic Beverage Service Policy
  • Operate InfoGenesis POS system with accuracy and efficiency
  • Responsible for maintaining cash banks (where applicable), insuring complete and accurate client billing with legible documentation of all transactions to include totaling, accepting payment, and processing the payments. If Guest is staying in the hotel, request "Guest resort pass."
  • Responsible for proper gathering, maintaining, return and storage of all F&B operational equipment and assisting with the security and loss prevention of equipment.
  • Maintain overall presentation of pool areas by ensuring that tables and chairs are clean and straight, floors, walls, and restrooms are clean; light bulbs are not burnt out and condiments are clean and full according to standards.
  • Assist in the orientation and training of new Employees.
  • Fold napkins according to specified standards.
  • Alert Carolina Outlet Captain immediately if a Guest has a suggestion, complaint, or issue.
  • Participate in Employee meetings, training, and daily line ups
  • Maintain Guest confidentiality.
  • Observe dinners to fulfill any additional requests and to perceive when meals have been completed.
  • Assist Guest with food selection and information about food items.
  • Participate and assist in controlling the loss and waste of food and beverage product and following F&B guidelines with regard to staff food and beverage consumption.
  • Responsible for knowledge of Pinehurst's facilities and amenities to assist Guests with directions and questions.
  • Responsible for communication with Stewarding every day at 2PM and 5PM for trash pickup and Laundry when running low on towels and when towel bins are 3/4 full.
  • Fill requisition immediately at night so cabana can be re stocked as opening duty.
  • Because of the fluctuating demands of the Resort's operation, it may be necessary that each Employee perform a multitude of different functions; therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other Employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or directed.
  • Perform in a manner that demonstrates the philosophies of "Pinehurst Service".
  • Responsible for providing food and beverage service at its finest in all aspects and modes of dining activity.
  • In this position you will be expected to be available to work in various locations of Food and Beverage outlets depending on business levels. In addition, you will be expected to work holidays wherever needed even if your primary outlet is closed.

OTHER DUTIES:

May be required to cross train and work in other F&B positions as needed according to business levels

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CERTIFICATES, LICENSES, REGISTRATIONS:

North Carolina ABC Certification; other training as mandated by Pinehurst; CPR/AED certifications

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Employee is regularly required to stand and walk. The Employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The Employee is occasionally required to balance; stoop, kneel, or crouch; and taste or smell. The Employee must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an Employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Employee is occasionally exposed to outside weather conditions, and extreme cold and extreme heat, as well as wet and/or humid conditions. The noise level in the work environment is usually loud.
  • Resort Pool opens in June and closes early October. It may open early or close early depending on weather conditions.
  • Work hours will vary according to business levels and may be required to work weekends, holidays, and overtime .


Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.