First Assistant Golf Pro-MGS-Exempt

Pinehurst Resort   Pinehurst, NC   Full-time     Administration / Clerical
Posted on May 14, 2023
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Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, "As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time." Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you're seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.


The primary purpose of this position is to assist the Head Golf Professional in overseeing the daily golf operation. Primarily responsible for the day to day supervision of the golf shop, club storage, front door, locker room, golf car, and starter ranger employees.


Bachelor's degree and a minimum of 3 years related experience; or an equivalent combination of education and experience. Class A status in the P.G.A. of America. Must maintain Class A status through accredited re-certification programs.

  • Assist in managing and supervising the day to day operation of the following areas of Golf Operations; Front Door, Club Storage, Golf Cars, Golf Registration, Locker Room and Starter Rangers.
  • Fiscal responsibilities of the areas within golf operations that they manage including revenues, payroll, forecasting, in accordance to financial practices of the Company.
  • Assist in the budgeting process and ensure cost control while ensuring overall quality of major functions in an expanding business.
  • Interface with Employees, Members, and Guests on a regular basis.
  • Ensure the quality and consistency of the Member and Group Tournaments are executed in a professional manner to meet and exceed the Members and Guest expectations.
  • Ensure challenges, opportunities, and concerns from Members and Guests are dealt with in a timely matter.
  • Assist by working closely with Yield/Tee Time Office to ensure appropriate communication and coordination between Tee Time Office, Golf Group Services, and Golf Shop Registration.
  • Assist the Resort Head Golf Professional and Director of Golf as directed.
  • Maintain in good standing with the PGA of America.
  • Have a strong working knowledge of in house systems such as Golf Pro/V1, Club Essentials, Golf Genius and Paycom.
  • Assist in the Pinehurst Golf Academy and private lessons.
  • Must be aware of surroundings with an understanding of a golf environment. Must have the ability to see and react to the surroundings including errant golf balls and must understand and follow proper golf etiquette while completing tasks.


Manages and supervises 25+ employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees. Planning, assigning, and directing work. Evaluating, rewarding, and disciplining employees. Addressing complaints and resolving problems.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, talk, see and hear. Must be able to lift 50 lbs.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. While performing the duties of this job, the employee is regularly exposed to outside weather conditions.

Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.