Front Desk Associate - Tile and Store

Are you passionate about interior design and home aesthetics? Do you love helping customers bring their design visions to life? We are looking for a professional and customer-oriented Front Desk Associate to join our team at Set In Stone, a leading tile and stone company. As the first point of contact for clients, vendors, and visitors, you’ll play a key role in creating a welcoming showroom experience while providing top-tier administrative support. This position is perfect for someone with a keen eye for design, strong communication skills, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

• Greet and assist customers, vendors, and visitors with a warm, professional demeanor.
• Answer and direct phone calls, emails, and inquiries promptly.
• Schedule and coordinate showroom visits, design consultations, and deliveries.
• Guide customers in exploring tile and stone options, helping them find the perfect match for their design projects.
• Maintain a stylish, clean, and organized front desk and showroom area.
• Process orders, invoices, and payments accurately as needed.
• Manage office supplies and ensure inventory is stocked.
• Provide administrative support to sales and design team.
• Maintain accurate customer records and update databases.

Qualifications & Skills:

• A passion for interior design, home décor, or the construction industry is a huge plus!
• High school diploma or equivalent.
• Prior experience in a front desk, showroom, customer service, or retail role.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and basic office equipment.
• Ability to multitask and work in a fast-paced environment.
• A keen eye for design aesthetics and color coordination is a plus.
• Strong organizational skills and attention to detail.
• Professional appearance and friendly demeanor.

Perks & Benefits:

• Paid time off and holidays
• Employee discounts on premium tile and stone products
• Opportunities to learn about interior design trends and materials
• Career growth within the company
• 401k